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      U.S. Customs and Border Protection

      Engaged Employer

      U.S. Customs and Border Protection reviews

      Management is a joke - Management & Program Analyst U.S. Customs and Border Protection Employee Review

      2.0
      May 14, 2012
      Management & program analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Highly visible government agency that is mission driven. Depending on which office you work in; there are opportunities to travel and see the work done by agents and officers.

      Cons

      Management isn't held accountable for anything and seems to be rewarded through promotions for bad behavior. Managers are rated on their leadership skills without any feedback from employees. Developing employees to become top performers is not a priority to managers. It seems that the agency would rather continue to pay contractors than invest in their own employees.

      Explore other reviews about U.S. Customs and Border Protection

      5.0
      Mar 6, 2026
      General attorney
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great environment for attorneys of all experience levels wanting to enter government service. Promotional advancement is clear and fair.

      Cons

      Experience and outcomes may vary by office/region.

      4.0
      Jun 29, 2026
      Project manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Comfortable office, reasonable expectations form management, Good salary

      Cons

      Gets slow when there are Budget problems

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