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U.S. Customs and Border Protection

Engaged Employer

Not too bad - Import Specialist U.S. Customs and Border Protection Employee Review

3.0
Mar 13, 2018
Recommend
CEO approval
Business Outlook

Pros

It is the federal government. The benefits are good the pay is definitely not bad, but each agency has its pros and cons. This agency has a 59 minute Liberty system so that they will let you out almost an hour early before holidays, sometimes. They also offer telework.

Cons

The agency uses Scare Tactics and focuses on publicly calling attention to the prosecution of officers that have broken the rules. There is a weirdly negative undertone to many of the guidelines they want staff to follow. The agency prioritises the issues and needs of their direct law enforcement staff above all other staff. They are still not treated too well. They refuse to allow several of the veterans here to use their GI bill education benefits while employed. The training for this position is very intense as well, if you fail any of the eight exams more then once...You lose your job .

Explore other reviews about U.S. Customs and Border Protection

5.0
Mar 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Great environment for attorneys of all experience levels wanting to enter government service. Promotional advancement is clear and fair.

Cons

Experience and outcomes may vary by office/region.

4.0
Jun 29, 2026
Recommend
CEO approval
Business Outlook

Pros

Comfortable office, reasonable expectations form management, Good salary

Cons

Gets slow when there are Budget problems

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