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U.S. Customs and Border Protection

Engaged Employer

cbp officer - CBP Officer U.S. Customs and Border Protection Employee Review

3.0
May 27, 2018
Recommend
CEO approval
Business Outlook

Pros

Good pay with the overtime; good job security not particularly dangerous for a law enforcement job. Very hard to get fired unless you do something really egregious or illegal; or fail a drug test. Journeyman GS-12.

Cons

Mandatory overtime with no regard for your personal life or family life. You get up to 5 weeks vacation but they steal it from you anyway by forcing you to call in sick to get a day off - so after you burn up your sick leave you use up annual leave then take leave without pay. Frequent payroll errors never in your favor: You have to check your hours worked against your earning and leave statements. They mess them up constantly, making you chase your money.

Explore other reviews about U.S. Customs and Border Protection

5.0
Mar 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Great environment for attorneys of all experience levels wanting to enter government service. Promotional advancement is clear and fair.

Cons

Experience and outcomes may vary by office/region.

4.0
Jun 29, 2026
Recommend
CEO approval
Business Outlook

Pros

Comfortable office, reasonable expectations form management, Good salary

Cons

Gets slow when there are Budget problems

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