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U.S. Customs and Border Protection

Engaged Employer

Needs improvement - CBP Officer U.S. Customs and Border Protection Employee Review

3.0
Mar 28, 2021
Recommend
CEO approval
Business Outlook

Pros

Great benefits, great experience. You definitely learn a lot, but must get used to the repetitiveness and somewhat dull nature of every shift.

Cons

As a government job goes, it’s fairly easy work. Just gotta put up with the “customer,” and their views and distaste for you. Some management members, especially upper, should listen more to frontline officers. Too much time spent wanting to satisfy public relations has made them unawares as to what the job actually is and entails. Additionally, if you want to move up, it’s difficult.

Explore other reviews about U.S. Customs and Border Protection

5.0
Mar 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Great environment for attorneys of all experience levels wanting to enter government service. Promotional advancement is clear and fair.

Cons

Experience and outcomes may vary by office/region.

4.0
Jun 29, 2026
Recommend
CEO approval
Business Outlook

Pros

Comfortable office, reasonable expectations form management, Good salary

Cons

Gets slow when there are Budget problems

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