Federal Officer - Federal Officer U.S. Customs and Border Protection Employee Review

Shift work, mandatory overtime, and lack of communication are 3 downfalls of CBP. If management would discontinue it's separation from the front line things would run smoother. Management has no clear idea of what day to day operations are like. Often 1-4 hour port tours are given breezing over nonsense that has nothing to do with the reality of the job.