Dysfunctional management & cult-like culture in Westminster Office - Construction Ops U.S. Engineering Employee Review

1.0
Jun 27, 2023
Recommend
CEO approval
Business Outlook

Pros

On the surface (and initially during the first few weeks), the culture at the U.S. Engineering – Westminster Office *appears* to be great, but the reality is completely different once you’ve been there for even just a couple months. I mistakenly thought I would really like it here based on the interview, but soon came to see the dysfunctional cult this company is. I was warned by several former employees about the issues & problematic management in the Westminster office but mistakenly thought I might have a better experience here. Sadly, that did not pan out & I left. There are a few genuinely nice guys in this office but unfortunately, it's really hard to know who to trust because of the culture management has created. Management has run a lot of really good people off over the years & it's not the same company when I first started.

Cons

There is a strong top-down culture of fear in the Westminster Office, particularly so in the Construction Ops & Project Development groups. They (mainly the management) are very quick to judge and will let people go very quickly without giving them a chance once they have written you off – I saw many a people whisked out the door during my tenure there. There were many other red flags, but it was when I started to see a pattern of how they treated employees who resigned that gave me great pause – and these were good, long-term employees that I saw disrespected. It was a VERY cutthroat environment & I soon learned that people are not what they appear on the surface. Upper management has their minions that might appear to befriend you, but they will backstab you & report your every move to management because that is the type of culture management has sowed. I did not feel I could trust anyone here because of what I observed in how employees were treated. If you do not fit the very rigid mold they think you should, you will definitely not fit in here. The management sows chaos & division with constant changing of direction/decisions, and they manage with a very egotistical, old style of management. If you aren’t in the clique, you will not feel welcomed here. I was also shocked about the division/animosity between the Westminster & corporate office in Kansas City. The Westminster upper management tends to be more rogue and they actively oppose any perceived mandates/direction from the corporate office. It was disturbing to see upper management vocally (and openly) badmouth leadership in KC – it was very political and always pitted CO employees against KC which I did not agree with. Sure, upper management would kiss the KC execs butts when they came out here in person, but they have no problem speaking out against them behind their backs once they are gone.

avatar
U.S. Engineering Response
2y
Thank you for taking the time to share your thoughts and experiences with us. We are disheartened to hear that you didn’t have a positive experience during your time with U.S. Engineering. We strive to create a supportive and inclusive work environment for all of our team members. We take your feedback seriously and will investigate the concerns you have raised to identify areas for improvement. While we can’t change the past, we are committed to learning from your feedback and taking appropriate actions to ensure a better experience for our current and future team members. We encourage you to reach out to our HR department directly if you are willing to provide more details. (You can do so here: https://bit.ly/3DxGp3u) Once again, we appreciate your feedback and wish you the best in your future endeavors.

Explore other reviews about U.S. Engineering

1.0
Jan 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Couldn't think of a positive thing to say besides the men and woman that do the work for us out in the field

Cons

US Engineering consistently failed to meet even basic expectations. Communication was poor, follow-through was unreliable, and accountability was virtually nonexistent. Issues were routinely ignored, timelines slipped without explanation, and responsibility was constantly deflected rather than owned. What stood out most was the disconnect between how the company presents itself and how it actually operates. Processes felt chaotic, coordination was lacking, and problems that should have been straightforward turned into ongoing headaches due to inaction and mismanagement. Rather than delivering solutions, the experience created additional work, delays, and frustration. If you value professionalism, clarity, and execution, I would strongly recommend looking elsewhere

avatar
U.S. Engineering Response
4mo
Thank you for taking the time to share your perspective. We take your feedback seriously. We’re especially glad you recognized the men and women working in the field. Our Team Members are the foundation of our organization, and their commitment to quality work matters deeply to us. That said, your concerns about communication, accountability, leadership, and execution are not easy to read. They also aren’t concerns we dismiss. If any Team Member feels unsupported, unheard, or frustrated by unclear ownership or inconsistent follow-through, we need to understand why. We expect strong leadership, disciplined planning, and clear accountability across every part of our organization. When we fall short of that standard, it affects our people and our performance. That’s not acceptable to us. In recent years, we’ve grown and evolved as an organization. Growth brings opportunity, but it also demands stronger systems, clearer processes, and better communication. We continue to invest in leadership development, operational discipline, and feedback channels to ensure responsibilities are clear and decisions are owned end-to-end. We are focused on improving how we plan, coordinate, and execute so our Team Members have the structure and support they deserve. We also agree that listening is crucial to creating those support systems. We have formal and informal ways for Team Members to share feedback, and we are committed to acting on what we hear. Constructive input helps us improve, and we are better when we address challenges directly. We would appreciate the chance to discuss your experience in more detail. Specific examples help us identify where we need to improve. You can reach out to your former human resources partner, or contact us through our website, https://www.usengineering.com/contact/. We are committed to being an organization where accountability is clear, communication is direct, and leadership earns trust through action. Thank you again for sharing your feedback.
See reviews by: Helpful|Rating|Date|All