Frustrated - OTR Driver U.S. Xpress Employee Review

4.0
Mar 23, 2018
Recommend
CEO approval
Business Outlook

Pros

This is a good company for drivers who are just starting out. But having patience is a must. For first timers, the pay is competitive. A good company to get the experience needed to be a great driver.

Cons

Newer fleet managers are hired that don't have the experience or the knowledge of what drivers deal with daily. The driver to fleet manager ratio is on average, for newer FM's (35/1), for the more seasoned FM's (50/1). That's just the daily 8-5/ M-F Fleet managers. Nights and weekends are even worse. Getting through to dispatch on nights and weekends is virtually impossible. The planners are so overwhelmed at times, that they don't pay attention to the hours that you have left on your clock or whether you have home time coming up. Next thing you know, they're dumping a load going the opposite way or too far for you travel. I could keep going, but I'd run out of space.

Explore other reviews about U.S. Xpress

5.0
Feb 9, 2026
Recommend
CEO approval
Business Outlook

Pros

They really work with you, on any matter. Understanding. pay is great and they listen to you

Cons

No local positions…..that’s it I have nothing bad to say

3.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Money, see the country, experience

Cons

Away from home a lot

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