Lots of good people, but poorly managed - Customer Service Management U.S. Xpress Employee Review

1.0
Mar 14, 2014
Recommend
CEO approval
Business Outlook

Pros

Unless you're a high school buddy of one of the owners kids (who now ineptly run the company), there really is no upside to working here. Steady work in an unstable job market is about it.

Cons

Management that is not open to new ideas, think things are great the way they are. If losing $$ is great, than they are spot-on. No accountability, unless you're at the bottom....where they're happy to beat you up on a daily basis.

Explore other reviews about U.S. Xpress

5.0
Jul 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Was able to work from home

Cons

They were not helpful at all.

1.0
Jul 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Alright pay and you are usually left alone

Cons

Horrible management and no room for growth.

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