Pros
Working from the comfort of your home while being able to help get reliable truckers on the road. Great insurance, beautiful office, great coworkers.
Cons
Hostile Managers. There were a lot of changes made, and this included changing rules to cover themselves from being reprimanded. When you ask for assistance, the chances of your manager becoming hostile were great... which meant your work load either became extreme or you were consistently harassed which prevented you from completing your workload and then becoming reprimanded for it. HR? Useless... you could make a report and you would be told that it was your fault and you should be fired OR they would never take the claims seriously. Managers talking behind employees back to other employees and spreading misinformation. Not being able to take breaks without being harassed or everyone being told that you're not working.