Terrible, couldn't last a month - Contact Center Representative UCHealth Employee Review

1.0
May 10, 2024
Recommend
CEO approval
Business Outlook

Pros

None it was a waste of time

Cons

- Training was terrible. Was told training was 4 to 6 weeks when it was actually only 2 weeks. The trainer Omar was extremely slow and treated us like children. - No holiday pay, PTO was removed from bank for holiday - No 401k, company is a non-profit so there was only a 403b option - Calls are repetitive and depressing since there were no appointments available for several months out - The week I quit, several others had also quit that had been there awhile - High turnover - When hired I was told it would only be to schedule patients when in reality it was scheduling, signing people up, medication refill requests, sending over to nurses for possible emergencies, etc

Explore other reviews about UCHealth

5.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

I absolutely loved volunteering here. The program was organized, and it made me so happy to bring a smile to people's faces.

Cons

Sometimes we did not have much contact with the heads of the volunteer program.

1.0
Jul 16, 2026
Recommend
CEO approval
Business Outlook

Pros

None that I can possibly share. This is by far the worst place I've ever worked for and I absolutely regret applying here. Save yourself, don't apply, don't stay long.

Cons

Revolving door in every department. HR is a disaster. People are underpaid and burned out. UCHealth spreads like a parasite in Colorado by purchasing hospitals, underpaying employees, and not competing with pricing. Worst yet, it does not pay taxes at Coloradan's expense. DORA and UCHealth are supported by the state and if you are discriminated you will find no justice. Absolute corruption. They need to be audited and penalized by the state more often for many reasons.

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