Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      UCLA Health

      Engaged Employer

      UCLA Health reviews

      WORST JOB OF MY LIFE - Patient Communication Representative UCLA Health Employee Review

      1.0
      Feb 24, 2023
      Patient communication representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Union Membership - Paid time off/sick leave - Holiday Pay - Pension Plan

      Cons

      - Extremely high call volume/NON-STOP calls - Rude, verbally abusive patients to deal with - Micromanagement - Strict adherence to rules and regulations - Restricted time off request due to low staff

      Explore other reviews about UCLA Health

      5.0
      Jun 27, 2026
      Registered nurse, bsn
      Recommend
      CEO approval
      Business Outlook

      Pros

      The staff I encountered were very nice, there was always axillary staff to help out. I never felt stranded on a shift. Overall I think it is a great place to work

      Cons

      Management are not that understanding sometimes and it creates more stress on the staff.

      avatar
      UCLA Health Response
      2d
      We are happy to hear you are enjoying your career with UCLA Health! Thank you for sharing your experience with us.
      4.0
      Jul 3, 2026
      Registered nurse
      Recommend
      CEO approval
      Business Outlook

      Pros

      Kind employees good management ratios

      Cons

      Low pay high cost living

      See reviews by: Helpful|Rating|Date|All
      Related searches: UCLA Health jobs | UCLA Health salaries | UCLA Health benefits | UCLA Health interviews
      UCLA Health reviewsUCLA Health Patient Communication Representative reviewsUCLA Health review