DEPENDS WHICH DEPT. YOU WORK WITH. Administrative Assistant front desk - Practice Coordinator HEM UCSF Health Employee Review

2.0
Jan 19, 2018
Recommend
CEO approval
Business Outlook

Pros

First and foremost, the patients! The care is amazing and ground breaking research! They offer awesome benefits and great pay salary which compensates you for the other issues you deal with in your department. Management needs to work on professionalism. My personal department doctors are great but can't say that about management or half the staff. Great learning experience and a respectable company NAME (meaning care not employment within departments) My most enjoyable part of my job was working with the best knowledgeable doctors and helping the patients.

Cons

EACH DEPARTMENT DIFFERS! My department:Toxic culture of distrust where it's not safe to disclose information, offer input, or work in close collaboration. Job survival under dictatorship is day-to-day. Everybody is on his or her own. Trusting your peers is risky. Constantly not respected and not free to share input. Negative cliques and gossipers, Dictator managers,Triangulating,Serious communication issues within HEM/BMT department. You feel demotivated and constantly drained. Overworked and unappreciated. Micro managed and too many people trying to tell you what to do, lack of proper advice.

Explore other reviews about UCSF Health

5.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Close-nit community; if looking for direct patient engagement, you get it as a volunteer

Cons

Just when obtaining badge, the communication between the badge department and volunteer department could be better. Since times I have gone in, the badge department said they didn't get the form but volunteer department said they sent it.

1.0
Apr 6, 2026
Recommend
CEO approval
Business Outlook

Pros

The people that work at UCSF are some of the most intelligent analysts I've ever worked with in 15 years of Health IT. Most are ex-Epic employees with strong backgrounds in project managament and IT,

Cons

UCSF recently decided to reclassify all remote employees as "Felxible" without their input or permission. As a result, employees must now travel to the office WITHOUT expenses paid. This means that flights, hotels, etc. are NOT reimbursed and are paid by the employee. UCSF has not answered to what problem they are trying to solve with this, and refuses to answer how this action aligns with goals such as sustainability (carbon emissions), equity (women and disabled are more impacted by eliminating remote work), working accommodating (UCSF does not have the physical space for all of the Clinical Systems department to be on site. There is no locked storage or accessible workspaces.), safety (there is no shuttle for UCSF to all locations that have been mentioned for work). UCSF limits employee growth, by eliminating actual promotions with "role based work". In other words, you have to do more work without compensation for it. They have also completely reneged on remote management, meaning that most employees are now at a dead end.

2
See reviews by: Helpful|Rating|Date|All