Everyone Is Working At Their Best - Practice Coordinator III UCSF Health Employee Review

5.0
Jan 13, 2023
Recommend
CEO approval
Business Outlook

Pros

I think the organization is massive, siloed, and is made up of people all doing their best to provide good patient care. As a workplace culture, the overall culture is one of inclusion and opportunity, but this is then filtered through the specific department/division/clinic you work in.

Cons

With so much going on, it is hard to know what your next big step could/should be. As with every large organization, there are some politics to navigate. And healthcare as a field is as always a service industry at it's core, so one has to develop or have a tough skin when working with the patients we serve. UCSF has many different faces, so you might go from working with a group that loves the university hospital, to one that thinks we are incompetent snobs.

Explore other reviews about UCSF Health

5.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Close-nit community; if looking for direct patient engagement, you get it as a volunteer

Cons

Just when obtaining badge, the communication between the badge department and volunteer department could be better. Since times I have gone in, the badge department said they didn't get the form but volunteer department said they sent it.

1.0
Apr 6, 2026
Recommend
CEO approval
Business Outlook

Pros

The people that work at UCSF are some of the most intelligent analysts I've ever worked with in 15 years of Health IT. Most are ex-Epic employees with strong backgrounds in project managament and IT,

Cons

UCSF recently decided to reclassify all remote employees as "Felxible" without their input or permission. As a result, employees must now travel to the office WITHOUT expenses paid. This means that flights, hotels, etc. are NOT reimbursed and are paid by the employee. UCSF has not answered to what problem they are trying to solve with this, and refuses to answer how this action aligns with goals such as sustainability (carbon emissions), equity (women and disabled are more impacted by eliminating remote work), working accommodating (UCSF does not have the physical space for all of the Clinical Systems department to be on site. There is no locked storage or accessible workspaces.), safety (there is no shuttle for UCSF to all locations that have been mentioned for work). UCSF limits employee growth, by eliminating actual promotions with "role based work". In other words, you have to do more work without compensation for it. They have also completely reneged on remote management, meaning that most employees are now at a dead end.

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