Best Place I've Ever Worked - Customer Service Associate UFG Insurance Employee Review

5.0
Apr 10, 2019
Recommend
CEO approval
Business Outlook

Pros

- Great benefits - Exciting programs - Ongoing education opportunities - A genuinely caring workplace UFG is the first job I've had that didn't just 'talk the talk' about caring for its employees and providing them with opportunities and what they need to succeed. UFG genuinely cares about its employees and providing the best benefits, educations, social programs and opportunities for success available. More than that, upper management makes it a point to appreciate and acknowledge even the lowest level of employees which goes a long way to fostering loyalty. This is the first job where I have felt the company is as loyal to me as I am to them.

Cons

Every concern I might have regarding this workplace is already in the process of being addressed by upper management.

Explore other reviews about UFG Insurance

5.0
Sep 6, 2024
Recommend
CEO approval
Business Outlook

Pros

DTO Flexible Hours Great Co-workers

Cons

Too many unnecessary processes that make the workload heavier. Their policy system could use an upgrade. Adjusters have to rely on Administrative to put complete policies in their file.

3.0
Jun 25, 2026
Recommend
CEO approval
Business Outlook

Pros

-Fully Remote -Unlimited PTO -Overall the company is headed on growth trajectory with a positive outlook

Cons

-The UW leadership in Dallas is incompetent at best -Brokers don't even want to deal with the AVP -Definition of toxic manager -Significant turnover in recent months due to poor leadership

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