Easy Claims but Limited Flexibility - Claims Representative UFG Insurance Employee Review

4.0
Apr 15, 2020
Recommend
CEO approval
Business Outlook

Pros

Competitive pay, only a handful of states to be handled with no licensing requirements, very independent claims handling.

Cons

Salary but treated as hourly, strong institutional aversion to expanding wfh past 1 day per week.

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5.0
Sep 6, 2024
Recommend
CEO approval
Business Outlook

Pros

DTO Flexible Hours Great Co-workers

Cons

Too many unnecessary processes that make the workload heavier. Their policy system could use an upgrade. Adjusters have to rely on Administrative to put complete policies in their file.

3.0
Jun 25, 2026
Recommend
CEO approval
Business Outlook

Pros

-Fully Remote -Unlimited PTO -Overall the company is headed on growth trajectory with a positive outlook

Cons

-The UW leadership in Dallas is incompetent at best -Brokers don't even want to deal with the AVP -Definition of toxic manager -Significant turnover in recent months due to poor leadership

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