Great place to work - Senior Customer Experience Manager UFG Insurance Employee Review

4.0
Sep 30, 2020
Recommend
CEO approval
Business Outlook

Pros

Feels like home flexible schedules concern for employee wellness is demonstrated

Cons

we have multiple locations and don't see everyone all of the time.

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5.0
Sep 6, 2024
Recommend
CEO approval
Business Outlook

Pros

DTO Flexible Hours Great Co-workers

Cons

Too many unnecessary processes that make the workload heavier. Their policy system could use an upgrade. Adjusters have to rely on Administrative to put complete policies in their file.

3.0
Jun 25, 2026
Recommend
CEO approval
Business Outlook

Pros

-Fully Remote -Unlimited PTO -Overall the company is headed on growth trajectory with a positive outlook

Cons

-The UW leadership in Dallas is incompetent at best -Brokers don't even want to deal with the AVP -Definition of toxic manager -Significant turnover in recent months due to poor leadership

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