Insurance CSR, - Customer Service Representative UFG Insurance Employee Review

4.0
Nov 3, 2015
Recommend
CEO approval
Business Outlook

Pros

The flex time available and the benefits of the company are get.

Cons

A lot of old school people here that do not like change. I feel this hurts the younger generation and pushes them out.

Explore other reviews about UFG Insurance

5.0
Sep 6, 2024
Recommend
CEO approval
Business Outlook

Pros

DTO Flexible Hours Great Co-workers

Cons

Too many unnecessary processes that make the workload heavier. Their policy system could use an upgrade. Adjusters have to rely on Administrative to put complete policies in their file.

3.0
Jun 25, 2026
Recommend
CEO approval
Business Outlook

Pros

-Fully Remote -Unlimited PTO -Overall the company is headed on growth trajectory with a positive outlook

Cons

-The UW leadership in Dallas is incompetent at best -Brokers don't even want to deal with the AVP -Definition of toxic manager -Significant turnover in recent months due to poor leadership

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