Poor Culture - Claims UFG Insurance Employee Review

2.0
Jul 15, 2025
Recommend
CEO approval
Business Outlook

Pros

Co-workers, Pension, 401k and benefits

Cons

Poor leadership from the top down. Technology is way behind their competitors. No clear direction in claims. Putting out dumpster fires is the norm.

Explore other reviews about UFG Insurance

5.0
Sep 6, 2024
Recommend
CEO approval
Business Outlook

Pros

DTO Flexible Hours Great Co-workers

Cons

Too many unnecessary processes that make the workload heavier. Their policy system could use an upgrade. Adjusters have to rely on Administrative to put complete policies in their file.

3.0
Jun 25, 2026
Recommend
CEO approval
Business Outlook

Pros

-Fully Remote -Unlimited PTO -Overall the company is headed on growth trajectory with a positive outlook

Cons

-The UW leadership in Dallas is incompetent at best -Brokers don't even want to deal with the AVP -Definition of toxic manager -Significant turnover in recent months due to poor leadership

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