Pros
Kronos is a great place to start out. They offer good pay up front and have a great benefits package. Management is fairly easy to work with, and product training is readily available. The travel for an AC is around 60- 75% which is typical of that type of role, and if the customer is amenable, management encourages employees to work remotely. For a Technical Account Manager, although there is little or no travel, it is very stressful. This is offset by excellent managers who will work with you to try to resolve any issues, whether personal or technical. The TAM team is filled with the "best of the best" that Kronos has to offer, and most members worked their way up the ranks to become a part of it. When working onsite, if there are any issues, support via Kronos Global Support is readily available to the Consultants, and they will do what it takes to make sure that the problem is resolved.
Cons
Although the initial pay is very good, there is little chance of any significant raises. When I was asked to leave Kronos, I doubled my pay rate with my first job offer. Kronos does tend to bend to the will of the customer a bit too much in some cases. Also, if there is an issue with the functionality of the product compared to how it was sold or described, they are not adverse to throwing an employee under the bus before fixing the root of the problem. When this happens, there is no support to move the employee into a different area of the company where he or she can continue to thrive. Application Consultants are expected to work long hours and on multiple projects at once. Again, that is typical of the industry, but after six years in the field, I had seen almost 300 project through to completion. Usually I was assigned to six or seven projects at any given time, and there is only one AC assigned to any project so no way to share the workload.