Great team environment, but poor leadership - Customer Success Specialist UL Solutions Employee Review

3.0
Dec 10, 2025
Recommend
CEO approval
Business Outlook

Pros

Kind, hardworking and colabortive coworkers

Cons

there is a lack of communication from leadership, and teams often times feel siloed from eachother.

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UL Solutions Response
5mo
Thank you for taking the time to leave us your thoughts. It is great to hear that you have kind, hardworking coworkers and that you have a positive working environment. We agree that a clear pipeline of communication from upper management cascading down to all levels is crucial. As a global company with employees in over 40 countries, sharing information is a balance between over-communicating and under-communicating. We appreciate that feedback.

Explore other reviews about UL Solutions

5.0
Jun 29, 2026
Recommend
CEO approval
Business Outlook

Pros

Good company to work for

Cons

Slow moving changes, Adaption with new technologies is not that great

3.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

The work is interesting. Some decent travel is available if desired. If you work hard and set yourself apart from others you can earn a promotion.

Cons

It’s all about who you know. All responsibilities fall on Engineering. Engineering does much more than “engineer” and spend too much time on stuff that admin staff “should be able” to do. When something needs to change the usual solution is to have Engineers be responsible for it because many non-engineers can’t handle mediocre tasks.

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