Pros
They paid me on time (and in full), and no one tried to kill me...so I've got that going for me.
Cons
My job profile was changed multiple times before and after I had agreed to it. The "traditional" xenophobic/Anglo-centric/patriarchal culture is what you will find here (that's Lubbock for you). No, it is not apparent, because customer service and professionalism come first, thankfully. It is in the off-handed comments that you will hear more than a few sexist, racist, and otherwise inappropriate comments. You can go several days in a row without being checked on by direct supervisors, and the upper management is practically absent. Sick days just don't happen - you have to use your very meager PTO to take a sick day, and even if it is legitimate, your coworkers will not pick up your slack whatsoever. Overall, a soul-sucking, death-riddled cesspool of work-until-you-bleed-and-be-happy-about-it healthcare cronies. Be ready to hear them say, as a rebuttal, "oh, we're nothing like that." Take my word for it: unless you're a white, submissive, straight Christian woman with 2.2 kids or a white, Christian, straight, sports-loving, Republican, emotionless drone of a man with 2.2 kids, you're gonna have a bad time.