Awful management - Customer Service Specialist UPM-Kymmene Employee Review

2.0
Nov 3, 2021
Recommend
CEO approval
Business Outlook

Pros

Certain benefits are ok and some not

Cons

Management is terrible. They only focus on making money to fill their pockets. They care less about their employees. They will secretly have people keep on eye on you. They filter your emails constantly. They do not respect privacy. I would firmly not consider this employer. The paper industry is an aging industry. No future.

Explore other reviews about UPM-Kymmene

5.0
Apr 15, 2024
Recommend
CEO approval
Business Outlook

Pros

Good pay and flexible on time off. Great benefits and retirement.

Cons

It is a paper manufacturer that makes paper for printing which is a tough and shrinking business.

2.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Teams in North America are the hardest working individuals. They have incredible talent and are extremely supportive.

Cons

Every part of UPM is controlled and ran by management in Europe. This means that the teams in other regions are stifled, siloed, and become stagnant. This alienates innovation and process improvement, perpetuating an atmosphere where talent cannot be maintained or grow.

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