Hmm... - Patient Service Representative UPMC Employee Review

5.0
Nov 4, 2025
Recommend
CEO approval
Business Outlook

Pros

Co-workers were usually all on the same page; we got along very well, always tried to celebrate one another. Only three of the doctors in this particular office cared about their staff, and they showed it.

Cons

Stressful, some doctors didn't respect us, their staff, nearly as much as they did their patients. Some patients were racist and did not like being told what to do by someone of color. Management left us to struggle even though we continuously asked for help. Before I ended up leaving, we had 4-5/8 people quit, and we barely received any support.

Explore other reviews about UPMC

5.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Great teams and people, great working environment, good benefits

Cons

Pay was a little low, but that’s it

4.0
Jul 5, 2026
Recommend
CEO approval
Business Outlook

Pros

My resume has really improved through my current position. Company has been focusing on positive work experiences for staff. I have had good raises Reasonably priced and good health care

Cons

Many positions don't ensure equity in salary offers between new hires and existing staff with the same or lower skills/experience.

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