Some good perks, but workload was often unreasonable - Patient Services Representative UPMC Employee Review

3.0
May 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Access to affordable healthcare, education reimbursement, internal job opportunities

Cons

Clinic was understaffed despite pleas to management, high stress environment as a result

Explore other reviews about UPMC

5.0
Jun 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Career growth and development. Benefits and compensation.

Cons

Distance to travel and parking issues

1.0
Jun 10, 2026
Recommend
CEO approval
Business Outlook

Pros

you can set your own schedule, you can work hybrid/remote if you're meeting metrics

Cons

god awful to work for, they will over work you then blame you when you dont take your lunch breaks or when you go into overtime. you have to be READY to sustain the demand of this job fr. inconsistent pay raises (if any). management is incredibly difficult and moody and cliquey. when they like you they'll be helpful, when they don't, your clients will suffer because of it and you will take the blame from both sides

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