literally the worst. - Service Coordinator UPMC Employee Review

1.0
Jun 10, 2026
Recommend
CEO approval
Business Outlook

Pros

you can set your own schedule, you can work hybrid/remote if you're meeting metrics

Cons

god awful to work for, they will over work you then blame you when you dont take your lunch breaks or when you go into overtime. you have to be READY to sustain the demand of this job fr. inconsistent pay raises (if any). management is incredibly difficult and moody and cliquey. when they like you they'll be helpful, when they don't, your clients will suffer because of it and you will take the blame from both sides

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5.0
Jan 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Smart people Networking with top professionals Fantastic culture Variety of professional Development

Cons

Pay was not super competitive

1.0
Jun 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Academic center. Patients are receiving most up to date care.

Cons

Company is reactive and not proactive when it comes to foreseeable issues that staff bring to administrations attention. Finance dictates everything. Patient care is not a top priority as it should be and either is retaining staff. You can only take so many years of knowing something could be so much better than it is if you had enough staff and providers to care for patients. Constantly running with the bare minimum. It wears you down. Supervisors are responsible to improve things for their team but not given the proper tools (more help) to do so.

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