Micromanaging Reliable Company for Tough Skinned Employees - Contact Center Specialist II UPMC Employee Review

2.0
Oct 8, 2021
Recommend
CEO approval
Business Outlook

Pros

Great Benefits, Opportunity to Work From Home, Caring Management, Fair Wages, Employee Recognition, Incentive Opportunities, Voluntary Overtime Opportunties, An Overall Decent Organization with a Fantastic Reputation

Cons

Disorganized Workflow, Unrealistic Workload, High Call Volumes, Severe Micromanagement, Timed Bathroom Breaks, Unguaranteed Vacation Days Due to Bidding, Unguaranteed Pay for Sick Days, The Need to Explain Who What When Where and Why.

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5.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Great teams and people, great working environment, good benefits

Cons

Pay was a little low, but that’s it

4.0
Jul 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Nonprofit organization patient populations variety in job opportunities

Cons

paid parking rotating weekend hours

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