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      Factory - Direct Service Tech/Master's Degree Level UPMC Employee Review

      1.0
      Jun 26, 2015
      Direct service tech/master's degree level
      Recommend
      CEO approval
      Business Outlook

      Pros

      UPMC can be a good place to serve the time necessary for credentialing or licensing. Tuition benefit with Pitt could be useful if one weren't writing documentation at all hours of the day and night.

      Cons

      Brutal work culture. Cold, calculated and invalidating. Callous and jaded staff. Anyone who stays for more than 2 to 3 years will become callous. Pay is awful. Benefits are insanely expensive relative to awful pay. Various related units not cooperating for transfer to facilitate most effective patient care. Patient care is not a priority. Indeed it's almost an afterthought to documentation.

      Explore other reviews about UPMC

      5.0
      Dec 15, 2025
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      great opportunity，lots to learn and grow

      Cons

      low pay at any level

      1.0
      Jun 10, 2026
      Service coordinator
      Recommend
      CEO approval
      Business Outlook

      Pros

      you can set your own schedule, you can work hybrid/remote if you're meeting metrics

      Cons

      god awful to work for, they will over work you then blame you when you dont take your lunch breaks or when you go into overtime. you have to be READY to sustain the demand of this job fr. inconsistent pay raises (if any). management is incredibly difficult and moody and cliquey. when they like you they'll be helpful, when they don't, your clients will suffer because of it and you will take the blame from both sides

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