"Amazon of Healthcare" - Nurse Coordinator UPMC Employee Review

3.0
Apr 14, 2023
Recommend
CEO approval
Business Outlook

Pros

Good people and co-workers. People who truly care about patients and families. Moderate benefits package commensurate with other similar employers in the region.

Cons

UPMC executive leadership does not value nursing. As such, they do not value quality patient outcomes and experiences. As the CEO said in the onboarding training, they are striving to be the "Amazon of Healthcare". This is referring to a focus on reputation-building medical breakthroughs and rapid expansion of the corporate brand. These come at the cost of taking good care of the average patient and the average employee. Very poor career ladder and pay scale. Minimal opportunity for nurse progression.

Explore other reviews about UPMC

5.0
Mar 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Good camaraderie, good salary, work life balance

Cons

A lot to learn, a lot of changes to the program

1.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

No pros. It was a horrible place to work

Cons

If you were night shift, you had to work every holiday. The nurses were so lazy and never helped us. We ran around taking care of patients with no help. Changing them, cleaning up horrible messes, taking them to the bathroom and doing vitals with no help. Nurses would sit there eating while on Facebook, while we did all the work. Some would even be sleeping!

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