Toxic work environment - Tool Crib Attendant US Tool Group Employee Review

Management is about as useful as a brick wall. They don't listen to their employees and let customers run them over. Any level of rediculous demands the customer makes management will make happen by adding it to the crib attendants list of duties, you'll quickly find yourself extremely over worked with contradictory instructions. They are very counterproductive and have no intent to try and permanently fix problems, instead they just add more complex layers of issues to keep people in the dark. You can try and bring issues up to management but they never do anything but say stupid saying like "it is what it is" if customers are rude and you report it then you get "coached" more like spoken down to like your worthless. The pay is not competitive where most companies have crib attendant levels to better indicate experience. At ustg you are just a crib attendant and get paid lower than most of their competitors. Example the standard cost of living wage increase is 2% each year. Instead of that they skipped a year then just gave 3.75% essentially holding back . 25% of the raises, perfect example of how they treat people. I would strongly advise anybody steer clear of us tool group and their poor management, terrible ethics, and downright horrible treatment of their employees.