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USG Insurance Services

Engaged Employer

Producer - Producer USG Insurance Services Employee Review

4.0
Oct 23, 2016
Recommend
CEO approval
Business Outlook

Pros

I've been fortunate/unfortunate depending on point of view to work in a few different companies. What is good about USG is the people first and foremost. Management has a very caring approach to the people. This is a business and should be run as such, while USG asks a lot of their people it's no different than any other company I've work for/with/against. The employees are absolutely treated with respect starting with the daily walk around of upper management, it may be just to see who's at work but I've seen the interaction lead to changes the producers/assistants or others inquired about. The feeling I get from management is one of truth and transparency. I also believe they truly care about the employees. There are a number of employee's that have earned the right to work from home which may seem small but there are a number of organizations that wouldn't ever allow. For the production staff the access to a number of markets, the ease of use for the management system and backup from a wealth of producers nationally puts people in a winning situation. I'm unsure what other companies offer for commission splits or really care but USG's seem fair. The culture is great, the people genuinely work together and management interacts with its people everyday.

Cons

The health benefits are extremely expensive and maybe could be shopped or updated to find better value. This is especially true of the family costs. I've found it odd when a new hire comes into the office for training or other reasons they aren't walked around and introduced to others. The access to the carriers can be arbitrary at times- although that might be more of a carrier issue than USG issue.

Explore other reviews about USG Insurance Services

5.0
Dec 10, 2025
Recommend
CEO approval
Business Outlook

Pros

Independence Manage own workflow Flexibility Health Benefits Flat management hierarchy

Cons

Lower pay compared to industry average

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USG Insurance Services Response
4mo
Thank you for your feedback. We appreciate you taking the time to share your perspective. We’re glad to hear that you value the independence, flexibility, benefits, and our collaborative, flat management structure. We also understand your comments regarding compensation. We regularly review our pay practices to ensure they remain competitive within the industry while balancing the overall benefits and work environment we provide. We value your feedback and as are always open to having direct communication. Please feel free to reach out to HR to discuss further.
1.0
Nov 4, 2025
Recommend
CEO approval
Business Outlook

Pros

Absolutely none I guess free lunch when there for horrible training

Cons

Worst company I have worked for in my long career. Zero training. Cut pay lowest paying off all brokers zero communication never set expectation told ramp up period by two months in cut pay and forced to full commission straight blindsided. Only care about numbers but zero help yo achieve never ever work here

1
avatar
USG Insurance Services Response
4mo
Thank you for taking the time to share your feedback. While we respect that not every experience will be the same, we do want to clarify a few points. We have a structured and comprehensive onboarding program, including an extensive first week of training where expectations, compensation structure, and performance goals are clearly outlined. This is followed by ongoing support through periodic check-ins, as well as continued access to training resources and mentorship from leadership and experienced team members. We also want to emphasize that we genuinely care about our team members and their success, and we strive to provide the tools and support needed to help them grow. Expectations around ramp-up periods, production, and compensation are communicated upfront and reinforced throughout employment. Our goal is to ensure individuals have clarity and support at every stage. We take feedback seriously and continuously evaluate our processes, but it’s important to ensure that information shared reflects the structure and support that are in place. We wish you the best in your future endeavors.
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