employer cover photo
employer logo
employer logo

USG Insurance Services

Engaged Employer

Old School Style Management Leaves a Lot to Be Desired - Producer USG Insurance Services Employee Review

2.0
Oct 17, 2017
Recommend
CEO approval
Business Outlook

Pros

Great system, friendly people. I love the people of this office.

Cons

Beige walls, grey cubicles, high corporate structure make it impossible to make you feel like you're a part of this company. You are what you generate in revenue and nothing more.

avatar
USG Insurance Services Response
8y
Thank you for your feedback. We appreciate hearing that you value our systems as much as we do. Sustaining our competitive edge with advanced technology is a core part of USG’s mission. We do have wonderful employees and we are sorry to hear that you felt like you weren’t part of the company as a whole. We believe that each employee plays an integral role in USG’s success and would love to hear additional feedback on what we could have done to improve your experience with us. We maintain an open-door policy and encourage our employees to provide feedback on how we can continue to grow and improve as a company. Please feel free to connect directly to Christina McDermott with additional feedback: cmcdermott@usgins.com.

Explore other reviews about USG Insurance Services

5.0
Dec 10, 2025
Recommend
CEO approval
Business Outlook

Pros

Independence Manage own workflow Flexibility Health Benefits Flat management hierarchy

Cons

Lower pay compared to industry average

avatar
USG Insurance Services Response
4mo
Thank you for your feedback. We appreciate you taking the time to share your perspective. We’re glad to hear that you value the independence, flexibility, benefits, and our collaborative, flat management structure. We also understand your comments regarding compensation. We regularly review our pay practices to ensure they remain competitive within the industry while balancing the overall benefits and work environment we provide. We value your feedback and as are always open to having direct communication. Please feel free to reach out to HR to discuss further.
1.0
Nov 4, 2025
Recommend
CEO approval
Business Outlook

Pros

Absolutely none I guess free lunch when there for horrible training

Cons

Worst company I have worked for in my long career. Zero training. Cut pay lowest paying off all brokers zero communication never set expectation told ramp up period by two months in cut pay and forced to full commission straight blindsided. Only care about numbers but zero help yo achieve never ever work here

1
avatar
USG Insurance Services Response
4mo
Thank you for taking the time to share your feedback. While we respect that not every experience will be the same, we do want to clarify a few points. We have a structured and comprehensive onboarding program, including an extensive first week of training where expectations, compensation structure, and performance goals are clearly outlined. This is followed by ongoing support through periodic check-ins, as well as continued access to training resources and mentorship from leadership and experienced team members. We also want to emphasize that we genuinely care about our team members and their success, and we strive to provide the tools and support needed to help them grow. Expectations around ramp-up periods, production, and compensation are communicated upfront and reinforced throughout employment. Our goal is to ensure individuals have clarity and support at every stage. We take feedback seriously and continuously evaluate our processes, but it’s important to ensure that information shared reflects the structure and support that are in place. We wish you the best in your future endeavors.
See reviews by: Helpful|Rating|Date|All