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USI Insurance Services

Engaged Employer

Overworked and Underpaid - Benefit Analyst USI Insurance Services Employee Review

1.0
May 6, 2017
Recommend
CEO approval
Business Outlook

Pros

Nice coworkers, enjoyable social events hosted by work and insurance carriers. There is nothing else good to say about the job.

Cons

If I could give zero stars I would. No raises, no promotions, overworked, tenure not rewarded, management sees workforce as replaceable so revolving door of employees in and out. Some producers treat those who are in supporting roles like garbage and team leads don't stand up to them. The management team for analysts is ineffective. The management team is two individuals. One is nice but over promises to producers without checking in with the analyst to see if time is available to work on the adhoc projects. The other team lead is condescending, rude, and does not have a full working knowledge of all aspects of the job. She is in charge of training new analysts but is unable to train effectively or make time to assist new analysts as she has other job duties as a team lead which take precedent. She won't let others train new analysts even though there are other team members who are more competent on different topics than she is. She talks down to new employees when they make mistakes (mistakes which are made due to her lack of training). Both leads had only been on the team a few years before being promoted and cannot effectively lead the team.

Explore other reviews about USI Insurance Services

5.0
Jul 10, 2026
Recommend
CEO approval
Business Outlook

Pros

- great work culture environment - hands on learning experience - strong teamwork

Cons

- nothing negative about working here

5.0
Jul 10, 2026
Recommend
CEO approval
Business Outlook

Pros

I’m a Senior Account Manager at USI Insurance Services, and I truly enjoy collaborating with a talented, supportive team. The office environment is modern and welcoming, fostering productivity and teamwork. From my first day, the onboarding process was smooth—leadership was approachable and invested in my development. Three words to describe USI’s culture: Collaborative, Empowering, Inclusive. USI stands out for unique employee programs like wellness initiatives, recognition awards, and continuous learning opportunities. It’s a place where people grow, are valued, and have fun working together.

Cons

I have no "cons" to report. Happy with USI

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