Working for UST - Associate II UST Employee Review

5.0
Dec 1, 2022
Recommend
CEO approval
Business Outlook

Pros

I love how I am getting the opportunity to grow with a company, that is growing itself. This is my first actual call center position and I have learned SO MUCH, within a short amount of time, from the team leads and my colleagues. Managment loves for you to voice your concerns and they hear you out, with anything you have to say. Everyone, and I mean everyone I've come across in UST, are very helpful and answer your questions immediately. Definitely a TEAM atmosphere and I love it.

Cons

Con? If there is one I must say, it would be of folks not getting along and or bumping heads in breakout groups but it never gets out of hand. We're all human and voice our opinions and I just feel like some people don't understand that concept too much. Other than that, everything is perfect!

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UST Response
3y
Hello, thank you for leaving such an awesome review! Our senior management and overall community love to see and help each other grow. We're so happy when we see our employees thriving with UST. Please let us know if you have any further feedback to share, or you'd like to give a team member a shoutout! Kindly email Jude.Patrick@ust.com and we will gladly respond.

Explore other reviews about UST

5.0
Jul 20, 2026
Recommend
CEO approval
Business Outlook

Pros

very nice and inclusive team. Problems given by management very engaging and interesting. CEO is very nice and easy to talk to.

Cons

Communication between departments can improve.

5.0
Jul 17, 2026
Recommend
CEO approval
Business Outlook

Pros

UST actively explores new roles and career opportunities, including the Forward Deployed Engineer program, and supports employees in developing the skills required for these emerging areas. This initiative, led by CTO Niranjan Ramsunder, reflects the organization’s focus on preparing employees for future-facing roles and helping them grow beyond traditional delivery responsibilities. Chief Innovation Officer Mathew Kuruvilla has also established an impressive Experience Center that clearly showcases UST’s capabilities, solutions, and approach to innovation. It provides a tangible way to demonstrate what UST represents and how the organization brings together technology, experience, and business value. These initiatives are supported by the broader direction of the leadership team. CEO Krishna Sudheendra’s vision has helped create an environment where innovation, employee growth, and new ideas receive meaningful backing. His leadership enables teams to explore new areas, build stronger capabilities, and translate ideas into initiatives that create value for both employees and clients. Personally, UST has given me the freedom to explore the areas that interest me most, particularly virtual reality and immersive solutions. I started my professional journey here, and it has been a wonderful experience working with supportive teams and leaders who consistently place empathy first.

Cons

As UST continues to introduce new initiatives and career opportunities, creating more structured ways for employees across different teams to discover and participate in them would make these programs even more impactful.

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