Excellent company, but still retail. - Retail Wireless Consultant UScellular Employee Review

4.0
Jun 29, 2011
Recommend
CEO approval
Business Outlook

Pros

Excellent benefits package for both FT and PT associates including matching 401k. Paid time off for both PT and FT as well. Everyone is well respected, and your opinion is appreciated. I have never been in a company that wants to hear from all of their employees like U.S. Cellular does.

Cons

It still is a retail position. Hours can be straining especially working weekends and nights. Commission has been changed multiple times, and overall not for the better. Extra work continues to be added to sales peoples "to do" lists that there just isn't time for.

Explore other reviews about UScellular

5.0
Jun 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Great Culture and Leadership, people are the best in the business

Cons

Small Corporation, runs like a mom & pop at times

4.0
Jun 11, 2026
Recommend
CEO approval
Business Outlook

Pros

I had a very positive experience working with this company. The company fostered a collaborative culture and provides opportunities for professional growth and development.

Cons

Decision-making processes could be more transparent, and employees would benefit from greater support and recognition

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