US Cellular - Customer Service Coach UScellular Employee Review

3.0
Oct 3, 2013
Recommend
CEO approval
Business Outlook

Pros

Great people to work with; good pay

Cons

Salary associates treated as hourly associates; very difficult culture with billing issues

Explore other reviews about UScellular

5.0
Jun 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Company Culture Compensation Upward Mobility

Cons

Job Stability Brand Visibility Ability to attract talent

4.0
Jun 11, 2026
Recommend
CEO approval
Business Outlook

Pros

I had a very positive experience working with this company. The company fostered a collaborative culture and provides opportunities for professional growth and development.

Cons

Decision-making processes could be more transparent, and employees would benefit from greater support and recognition

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