Company going downhill - Customer Service Representative UScellular Employee Review

3.0
Aug 15, 2020
Recommend
CEO approval
Business Outlook

Pros

Decent pay, bonuses, and benefits

Cons

Small yearly pay increases no matter effort, constantly adding work from other depts with no additional pay while also changing bonus pay for sales to near nothing all during a pandemic that has increased our call volume 3x normal

Explore other reviews about UScellular

5.0
Jun 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Company Culture Compensation Upward Mobility

Cons

Job Stability Brand Visibility Ability to attract talent

4.0
Jun 11, 2026
Recommend
CEO approval
Business Outlook

Pros

I had a very positive experience working with this company. The company fostered a collaborative culture and provides opportunities for professional growth and development.

Cons

Decision-making processes could be more transparent, and employees would benefit from greater support and recognition

See reviews by: Helpful|Rating|Date|All