Leadership is terrible - Retail Sales Associate UScellular Employee Review

2.0
Sep 21, 2021
Recommend
CEO approval
Business Outlook

Pros

Insurance, 401k, vacation, & PT. Wouldn't be bad if company had good managers, didn't push BS down your throat & just let you do your job.

Cons

Company rarely fills management positions from within the company, instead will hire underqualified people that rely heavily on current employees to do their job because they aren't familiar with the system or policies. Management will harass employees that give pushback & will micro manage them, but will promote brown-nosers. Also, regardless of HR complaints, the company protects those managers that harass employees because they are "friends". You get treated fairly or promoted based on whose butt you kiss & not on qualifications. The uppers within the company continue to cut the pay of Frontline employees. You continuously make less each year you work there. The uppers get bonuses & lavish meetings while the frontlines borrow from their 401k because they make less & less each year but more responsibility is piled upon them. Frontlines are forced to sell products & services & are reprimanded for not meeting the goals set that they don't make commission on so the managers can get their bonuses. Very frustrating "woke" company to work for. They push liberal views, rules, CRT, & LGBTQ down your throat with computer training. They hire based on sexuality & race instead of character & qualifications.

Explore other reviews about UScellular

5.0
Jun 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Company Culture Compensation Upward Mobility

Cons

Job Stability Brand Visibility Ability to attract talent

4.0
Jun 11, 2026
Recommend
CEO approval
Business Outlook

Pros

I had a very positive experience working with this company. The company fostered a collaborative culture and provides opportunities for professional growth and development.

Cons

Decision-making processes could be more transparent, and employees would benefit from greater support and recognition

See reviews by: Helpful|Rating|Date|All