Ulta has its ups and downs. - Anonymous employee Ulta Beauty Employee Review

3.0
Nov 15, 2011
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Ulta offers a decently fast paced environment to work in. They keep up with what is "hot" and make sure the employees have the appropriate training on these products. There are in-store contests used to motivate employees. One great thing about working at Ulta is definitely the gratis! They are normally very flexible with your schedule.

Cons

Ulta can be a bit chaotic at times. The managers are all on different pages. The hours are low - they have several employees working under 10 hours a week. The pay is inconsistent among stores (more than it should be considering store volume). They expect you to be everywhere at once ("get this 2 hour task done while guest servicing"). Ulta uses intimidation methods rather than plain reinforcement. It is always "do this... or else."

Explore other reviews about Ulta Beauty

5.0
Apr 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Ulta has an amazing team and has great management.

Cons

They are short with hours.

2.0
Jul 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Gratis There are good hard working people that want to do well. I am still there (barely) because I haven’t completely given up that things will be handled/addressed correctly for those not aligned with company vision and expectations. However after 5 years of inaction it’s hard to believe that positive change will actually and maybe just maybe Myself and others that are dedicatedI will be recognized vs taken for granted.

Cons

No furthering development Keep toxic (leaders especially) allowing unacceptable behavior conduct and violation of company code Communication is very poor…it’s inconsistent,For example managers are not provided with direct email accounts so it’s a community email box. This causes a large amount of information to be read by the wrong audience and is not communicated if read by the wrong leader

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