At the of day no matter how well you do you feel defeated,nothing is ever good enough - Manager Ulta Beauty Employee Review

2.0
Dec 6, 2011
Recommend
CEO approval
Business Outlook

Pros

Grats,discounts,meeting a lot of great vendors, fast paced , never bored

Cons

Expected to give exceptional customer service with no payroll, the hours given are riidiculous.we wait on thousands of customers but if one negative comment happens that is all that matters. Corporate has no respect for the retail employees it is as if we were enemies. Given a ridiculous amount of tasks on top of trying to help customers that need bottle fed. Corporate mistakes always are swept under the rug but when the stores make a error they are quick to point the finger and blame. Weekly we are given retail goals,ad sets,section changes for new product, out of stocks,cleaning including bathrooms,truck which consists thousands of items restocking,changing lightbulbs and floor cleaning only to be told cut hours and take care of the customers.

Explore other reviews about Ulta Beauty

5.0
Apr 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Ulta has an amazing team and has great management.

Cons

They are short with hours.

2.0
Jul 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Gratis There are good hard working people that want to do well. I am still there (barely) because I haven’t completely given up that things will be handled/addressed correctly for those not aligned with company vision and expectations. However after 5 years of inaction it’s hard to believe that positive change will actually and maybe just maybe Myself and others that are dedicatedI will be recognized vs taken for granted.

Cons

No furthering development Keep toxic (leaders especially) allowing unacceptable behavior conduct and violation of company code Communication is very poor…it’s inconsistent,For example managers are not provided with direct email accounts so it’s a community email box. This causes a large amount of information to be read by the wrong audience and is not communicated if read by the wrong leader

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