If only Corp knew the TRUTH! - Anonymous employee Ulta Beauty Employee Review

3.0
Jun 22, 2012
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Benefits, discounts, continued education, working with some of the best people in AL, Great Customers , 401k , great company on corporate level, paid vacation, sick days, personal days, time off for death in family, and knowing they will be around for the long haul.

Cons

Corporate is out of reach for employees that started working here because they believed in the company and what they thought it stood for. If we really had the all mighty open door policy then employees wouldn't feel so abused after telling in house management or even better the DM about a problem. The downside to this company is that they spent so much time and money on a rule book that is worthless unless a manager needs it to use against you to cover her tracks. I work in a store that was opened without even 1 person who came from already working with the company. We all know this was a Huge mistake! Well I'm sure corporate doesn't because from what we see everyday we are pretty sure lazy, rule breaking, unprofessional, unruly, and unmanageable employees are to blame for low #s or customer complaints! Funny how all we see is management sitting in the office, huddled around the store, or anywhere else they can find to talk about employees like we are still in middle school and they are the perfect elite bullies! Its very sad when you see a store that could make Ulta's top 10 without a doubt being put down / kept down by a ever changing management team that is unqualified for a snow cone stand much less a company that is on the top list in USA for up and coming companies. Mobile AL isn't the Ulta it could be. I love this company but HATE this location! But don't be fooled by smoke and mirrors! I know what your thinking .... We have tried calling the DM, employee hotline, even our DM's boss the HR manager for our district and I could still PROMISE you that Corporate has not one clue that anything is wrong down here in AL .... if anything .... they think they have an Amazing management team that has it horrible because they have a worthless, uneducated, and blah blah blah staff.

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Gratis There are good hard working people that want to do well. I am still there (barely) because I haven’t completely given up that things will be handled/addressed correctly for those not aligned with company vision and expectations. However after 5 years of inaction it’s hard to believe that positive change will actually and maybe just maybe Myself and others that are dedicatedI will be recognized vs taken for granted.

Cons

No furthering development Keep toxic (leaders especially) allowing unacceptable behavior conduct and violation of company code Communication is very poor…it’s inconsistent,For example managers are not provided with direct email accounts so it’s a community email box. This causes a large amount of information to be read by the wrong audience and is not communicated if read by the wrong leader

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