Worst Retail Management Experience Ever! - General Manager Ulta Beauty Employee Review

1.0
Feb 17, 2020
Recommend
CEO approval
Business Outlook

Pros

Gratis and working with brand partners. Opportunity for advancement.

Cons

My personal experience was not positive. Training consisted mainly of watching videos for 2 weeks (I'm a hands on learner). I was told that I would train in my store with another GM for 2 weeks, that never happened. In short, I do not feel that I was set up for success. I found the culture to be very toxic from the DM and LP person on down. I personally couldn't handle the gossip, backstabbing, and drama. I was an over paid adult babysitter. I've never been so happy to leave an organization.

Explore other reviews about Ulta Beauty

5.0
Jul 21, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Mostly early morning shifts; minimal customer interaction.

Cons

Mostly chill and fun, but limited hours are given to part-time employees

2.0
Jul 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Gratis There are good hard working people that want to do well. I am still there (barely) because I haven’t completely given up that things will be handled/addressed correctly for those not aligned with company vision and expectations. However after 5 years of inaction it’s hard to believe that positive change will actually and maybe just maybe Myself and others that are dedicatedI will be recognized vs taken for granted.

Cons

No furthering development Keep toxic (leaders especially) allowing unacceptable behavior conduct and violation of company code Communication is very poor…it’s inconsistent,For example managers are not provided with direct email accounts so it’s a community email box. This causes a large amount of information to be read by the wrong audience and is not communicated if read by the wrong leader

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