Don't work here! - Prestige Manager Ulta Beauty Employee Review

1.0
Aug 18, 2015
Recommend
CEO approval
Business Outlook

Pros

Gratis for Prestige Managers and consultants, If you work for a boutique brand such as Benefit, Lancome, or Clinique, you get a set amount of hours! Lost of room for advancement. Company is big about promoting from within. If you have a great team that makes the difference. I came from a very high volume location, so I had 16 girls on my team.

Cons

The company is ever changing and not in a way where I wanted to be apart of it. I remember back in the days where prestige didn't event have numbers to ring at the registers. They were able to focus on Ulta Beauty values and truly master "Give Wow Experiences." Now they are constantly getting called up, and if they're in a consultation, they're getting told a billion things and being rushed to hurry up. I know as a consumer I'd never have that if I was shopping and someone was rushing. I'd never want to return because I know I could go to Nordstrom where they'd take their time. I never felt I was able to truly master be a Prestige Manager, because I was being micromanaged. I know for myself, my management style is complete opposite and if my team is performing and making the numbers, at the end of the day you want to be their support and cheerleader. I think the best lessons learned are when you learn from your own mistakes. I also feel as a company the pay is ridiculously low for everything you have to do. Meet with vendors and discuss the business, plan and organize events and review the numbers, get asked to ring at the register, be there for my direct team of 16, book appintments for events, clean, stock, be security for LP issues, cover managers lunch, assist customers, then constantly have to keep up with the ever changing and added company policies and procedures. Have coaching conversations with team when told they're not performing. Pat downs before leaving the store. Too much micromanaging. The morale in the store was bad!

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5.0
Jul 6, 2026
Recommend
CEO approval
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Pros

No pressure for sales, and less product pushing

Cons

Lots of time on your feet

2.0
Jul 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Gratis There are good hard working people that want to do well. I am still there (barely) because I haven’t completely given up that things will be handled/addressed correctly for those not aligned with company vision and expectations. However after 5 years of inaction it’s hard to believe that positive change will actually and maybe just maybe Myself and others that are dedicatedI will be recognized vs taken for granted.

Cons

No furthering development Keep toxic (leaders especially) allowing unacceptable behavior conduct and violation of company code Communication is very poor…it’s inconsistent,For example managers are not provided with direct email accounts so it’s a community email box. This causes a large amount of information to be read by the wrong audience and is not communicated if read by the wrong leader

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