Operations Manager - Associate Manager of Operations Ulta Beauty Employee Review

2.0
Sep 9, 2015
Recommend
CEO approval
Business Outlook

Pros

Pretty good discount, gratis, lunch break, and the days go fast. It's fun to help customers with makeup (when you actually have enough time to do so)

Cons

How can I even begin to explain the cons? Poor work/life balance, poor upper management, idiotic HR policies, overly hormonal work environments. If you are a female, who, like me, does not like to deal with petty drama and other females, then STAY FAR AWAY. I was trying to train and develop our lead cashier, and when I caught her hiding in the backroom, she waited until I had two days off to basically make up a whole bunch of lies about me, which my GM took as gospel and WROTE ME UP FOR without even talking to me! They don't back their middle management at all. I have wayyyy too much retail management experience to deal with Ulta's stupid mind-games and murderous payroll expectations. DO NOT WORK FOR ULTA.

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Pros

No pressure for sales, and less product pushing

Cons

Lots of time on your feet

2.0
Jul 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Gratis There are good hard working people that want to do well. I am still there (barely) because I haven’t completely given up that things will be handled/addressed correctly for those not aligned with company vision and expectations. However after 5 years of inaction it’s hard to believe that positive change will actually and maybe just maybe Myself and others that are dedicatedI will be recognized vs taken for granted.

Cons

No furthering development Keep toxic (leaders especially) allowing unacceptable behavior conduct and violation of company code Communication is very poor…it’s inconsistent,For example managers are not provided with direct email accounts so it’s a community email box. This causes a large amount of information to be read by the wrong audience and is not communicated if read by the wrong leader

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