Frustrating and not worth it. - Anonymous employee Ulta Beauty Employee Review

2.0
Oct 6, 2015
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Gratis, gratis, gratis. The amount of free products I came home with as a Prestige Manager is ridiculous. That, and the 50% discount on hair, nail, and skin services are the only redeeming factors of this job.

Cons

Stop opening stores and focus on the problems you have in your current doors. Running a 10,000 square foot store on two person coverage (excluding the salon, who can't even see the customers or the door) is impossible and ridiculous. A half-hearted, "Welcome to Ulta," shouted from the cash wrap is not inviting, and neither is having no one in the store to help guests. How stores run on such a bare-bones staff even while comping double digits is beyond any comprehension. And don't get me started on loss prevention. You're so focused on internal theft, with bag checks and clear bags, but the thousands of dollars that go running out the door because of zero coverage is killing the stores. And then blaming it on store teams with the "where were you?" and "why wasn't someone in fragrance." I could go on for days.

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CEO approval
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Pros

No pressure for sales, and less product pushing

Cons

Lots of time on your feet

2.0
Jul 15, 2026
Recommend
CEO approval
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Pros

Gratis There are good hard working people that want to do well. I am still there (barely) because I haven’t completely given up that things will be handled/addressed correctly for those not aligned with company vision and expectations. However after 5 years of inaction it’s hard to believe that positive change will actually and maybe just maybe Myself and others that are dedicatedI will be recognized vs taken for granted.

Cons

No furthering development Keep toxic (leaders especially) allowing unacceptable behavior conduct and violation of company code Communication is very poor…it’s inconsistent,For example managers are not provided with direct email accounts so it’s a community email box. This causes a large amount of information to be read by the wrong audience and is not communicated if read by the wrong leader

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