Lots of empty promises... - Lead Prestige Consultant Ulta Beauty Employee Review

2.0
Jun 15, 2011
Recommend
CEO approval
Business Outlook

Pros

-25% off discount (sometimes 30% for a week during holiday season) -Discount on salon services -Gifts With Purchases are also available to employees -Clientele not as knowledgeable compared to department stores. Easier to have larger sales. -Return policy extremely strict (might be a Con for clients). -Brand representatives are extremely generous with gratis.

Cons

-Only managers get the holiday/yearly sales bonus. -Was "promoted" after three months, but never saw the promised pay increase. Pressed the issue further, and there was no record of it. -Had a family emergency and left early one day. Left a message for manager next day saying I would be out-of-state, and she calls me while my father is in surgery asking when I would be back to work. NO WORK/LIFE/BALANCE -Management didn't inform employees about PTO expiring at the end of the year. PTO doesn't roll-over to the next year. -I was the only full timer, besides the Prestige Manager, and they cut my hours down to 20 hours for three consecutive weeks. Promptly quit.

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5.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

No pressure for sales, and less product pushing

Cons

Lots of time on your feet

2.0
Jul 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Gratis There are good hard working people that want to do well. I am still there (barely) because I haven’t completely given up that things will be handled/addressed correctly for those not aligned with company vision and expectations. However after 5 years of inaction it’s hard to believe that positive change will actually and maybe just maybe Myself and others that are dedicatedI will be recognized vs taken for granted.

Cons

No furthering development Keep toxic (leaders especially) allowing unacceptable behavior conduct and violation of company code Communication is very poor…it’s inconsistent,For example managers are not provided with direct email accounts so it’s a community email box. This causes a large amount of information to be read by the wrong audience and is not communicated if read by the wrong leader

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