The lack of professionalism displayed by employees and managers alike is staggering. I have witnessed profanities spewed, drinking on the job, and even twerking in morning meetings. Most representatives barely have a high school education and have little to no corporate experience, but this is possibly intentional so that they can more easily relate to the poorly educated student body. Used car sales tactics emotional manipulation are employed to dupe desperate, impressionable, single mothers into incurring tens of thousands of dollars in debt to receive training for positions that pay little over minimum wage and usually do not even require more than a high school diploma.