Working here can best be described as a nightmare - Staff Scientist Ultragenyx Employee Review

1.0
Apr 2, 2026
Recommend
CEO approval
Business Outlook

Pros

The company does make a genuine effort to provide strong employee benefits, particularly in terms of health insurance, PTO, and flexibility to work from home or take care of an appointment early morning or late afternoon without using 2 hours of sick time. The various policies are competitive and, in some cases, better than those at comparable organizations.

Cons

1. There is a clear and persistent lack of communication from upper management to the scientists. At the start of most weeks—or even entire months—you have little to no visibility into what tasks are coming, when they are due, or how they fit into broader strategic goals. Expectations often only become clear at the moment work is due, turning deliverables into last-minute surprises rather than planned efforts. 2. Some managers may show little interest in building relationships with their direct reports or supporting their professional development. Spending most of the week working remotely and appearing briefly for 1-on-1 meetings is treated as sufficient, but it rarely reflects meaningful engagement. In some cases, managers approve documents without thorough review or attend meetings while visibly distracted, unable to give their full attention. A particularly telling example of this disconnect is when managers ask team members what they are working on—despite having assigned no work or communicated any upcoming priorities. This results in a performative cycle where employees claim to be progressing on long-standing tasks, and those claims go unquestioned or even praised. 3. Accountability is a constant point of discussion, yet it is rarely demonstrated in practice. If you need to accomplish even a basic task, expect to contact 5—sometimes 10—different people, each of whom redirects you elsewhere. Simple requests, like activating a routine service/system/training or minor work to finalize time-pressed documents, can take weeks because responsibility is continuously passed along rather than owned. 4. High turnover rate only amplifies this issue. It creates an environment where accountability becomes more performative than real,particularly when former employees are blamed for ongoing problems. Those who leave are often described internally as difficult or incompetent, regardless of their actual contributions. However, conversations with former employees quickly reveal that this narrative is misleading. It often serves as a way for current staff to position themselves more favorably, reinforcing the idea that staying is synonymous with competence—rather than addressing underlying organizational issues. 5.It often feels as though entire departments could disappear without significantly affecting operations, as reliance on external CROs and CDMOs continues to sustain output—regardless of quality. 6.There is little incentive to pursue meaningful research; instead, appearing busy is often more valued than producing impactful work. This issue has become more apparent given the company’s limited pipeline of projects advancing toward clinical stages, painfully highlighted in the recent public presentation at JPM Health Conference. The gap between early-stage and late-stage programs, compounded by cuts to translational research, raises concerns about long-term sustainability. 7. There is an overabundance of director-level roles, which dilutes accountability and creates opportunities for inefficiency. This structure is problematic on its own, but even more so when it allows individuals to contribute minimally while maintaining senior titles.

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Ultragenyx Response
3mo
We thank you for being a part of our team and for providing such a thorough review. We care deeply about strong management and are committed to serving those with rare disease – which means we are also deeply committed to strong and efficient science so we can help as many people as we can. If you are open to discussing these issues furthers, please do reach out to our Employee Relations team at EmployeeRelations@ultragenyx.com so we can discuss your particular situation, department, and avenues to improvement. In addition to competitive benefits, we also want our employees to feel supported by leadership. Thank you again for your work on the team!

Explore other reviews about Ultragenyx

5.0
May 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Great place with great people who are all pulling toward a common goal of bringing therapies to market that will change people's lives

Cons

For a small company, decisions can take a while to make because everyone wants to be involved, and most people in centralized roles work across all of the different brands within the company.

avatar
Ultragenyx Response
1mo
Thank you for your review and thoughtful feedback. We’re proud of the passion our teams bring to advancing therapies for patients, and we appreciate you sharing your perspective on how we work together. We’re glad to have you with us!
3.0
May 20, 2026
Recommend
CEO approval
Business Outlook

Pros

As Organization very good, a lot of things to learn if you were Starter to Mid range experience. Colleagues, some managers are really nice and co-operative makes us to improve ourselves.

Cons

Constant lay offs. To many senior leads Positions which really don't have the real work for them not sure how organization estimating their contribution to the organization and having these many. Had very bad experience in last 6 months of work here. A team lead caused extremely hostile environment. Constant insulting, rude, belittle, derogatory, disparging,and condensending feedbacks. Micro managing and no trust on the team will really create a problematic work environment. And team members really don't have the opportunity to say any thing because of the way lead talks ( this incident about one lead only). Organization should train these leads how to treat employees / team/ subordinates respectfully to protect and retain the good talent. Ofcourse there is always chances of mistakes happens occasionally. But these incidents we faced are pure hostile and insulting

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Ultragenyx Response
1mo
Thank you for sharing your experience. We appreciate your positive feedback on learning opportunities and colleagues, and we also take concerns about leadership behavior and workplace environment seriously. If you’d like to discuss further, our Employee Relations team is available at EmployeeRelations@ultragenyx.com.
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