Seasonal Holiday Help - Seasonal Customer Service Representative Uncommon Goods Employee Review

Thank you for your feedback. While I'm glad to hear that our simple hiring process, welcoming team, and the duties of your role helped to provide you with an overall great experience, I'd like to apologize on behalf of the HR team for not getting back to you within a two week span. We get a lot of calls and I hate to hear that we had not managed to return your call within a reasonable time-frame. I'm not one for excuses and understand the frustration of waiting to be called back (particularly with something as important as a new position at an organization that you feel you'd be a great match for). Hurdles aside, I'm glad to hear that we eventually were able to connect and that you joined our team. To move forward, we have taken steps to improve in this area (spoiler alert: it involves a new phone system) and make it a point of pride to reach out to all applicants to let them know if they are not moving forward with our hiring process. If you'd like to share more feedback, I'm all ears at 718-210-1200 x2532 or by email at scullen @ uncommongoods.com. Best, Sean