Steer clear of the Merchandising Department - Anonymous employee Uncommon Goods Employee Review

1.0
Feb 28, 2020
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good discount off of all items

Cons

- work-life balance is non-existent when you’re on the Merch team. - The head of the merchandising department and upper management are rude, patronizing, and unwilling to listen to opinions that differ from their own. If you’re not part of the group of obvious favorites any opinions you have don’t matter. - turnover is insane. In the past year 7 members of the buying team have quit. Instead of finding new candidates to fill these roles their jobs are thrusted upon existing team members with no additional compensation given to them. - no room for growth - pay is way below what you would get somewhere else, this is made even more ridiculous by the fact that most people on the buying team are doing the job of at least two people. - a ton of tension between creative and merchandising -unwilling to make the changes necessary to attract new customers - the office is in the middle of nowhere and very out of the way

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Uncommon Goods Response
6y
We appreciate your feedback, even when it’s tough to hear. We’ve been working on how to address many of the points you’ve made and here are some examples: In partnership with the Human Resources department, we’ve hosted workshops to gather feedback on how our merchants communicate with one another, manage their responsibilities and review the expectations for each role in the department. We also had an in-depth session where everyone on the team openly shared their concerns, then strategized on how to improve the overall department dynamics. We then aligned as a department and instituted immediate and longer-term changes that have addressed the feedback that the team shared with the head of the department. We are committed to continuously evolving our Merchandising department as well as all other departments with the goal of fostering a culture of innovation and collaboration. We are proud of all the work our Merchants have done, and the feedback they are encouraged to share, to keep our company Uncommon strong. Thanks again for sharing your thoughts and thanks for the work you’ve done on our behalf!

Explore other reviews about Uncommon Goods

5.0
Oct 29, 2025
Anonymous freelancer
Recommend
CEO approval
Business Outlook

Pros

The management is great and very supportive, pay is good and everyone works great as a team.

Cons

Only a temporary position as the bulk of their business is the last quarter of the year.

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Uncommon Goods Response
8mo
Thank you for taking the time to share your experience with Uncommon Goods! We’re delighted to hear that you enjoyed your time with us and found our management team and work environment to be supportive and collaborative. You’re right - our busiest season is during the holidays, and we bring on many talented freelancers and seasonal team members to help us deliver great experiences for our customers during that time. We truly value the energy and contribution of everyone who joins us for the season and hope that the experience is rewarding and memorable. We appreciate your feedback and wish you the very best in your next opportunity!
4.0
May 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Pays Good Supervisors are super nice

Cons

Bathroom stinks or are in horrible condition Sometime hire aggrieve and crazy ppl

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Uncommon Goods Response
1mo
Thank you for taking the time to share your feedback. We're glad to hear that you had a positive experience with your supervisors and found our compensation competitive. We also appreciate your raising concerns about the condition of our restrooms. Providing a clean, safe, and comfortable workplace is important to us, and feedback like this helps us identify areas for improvement. As for your comments regarding coworkers, we recognize that every workplace brings together people with different personalities, backgrounds, and working styles. We strive to foster a respectful, inclusive environment where team members can work together professionally and feel supported. We wish you all the best and thank you for your contributions during your time with us.
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