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      Uncommon Goods

      Engaged Employer

      Uncommon Goods reviews

      Seasonal Writer $20/hour, great seasonal gig - Seasonal Customer Service Representative Uncommon Goods Employee Review

      4.0
      Nov 12, 2020
      Seasonal customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great company to work for. I was a seasonal worker so they cut you right before Christmas. Hours are part time when you first start and 6 hour shift but when the holiday season ramp up, you get full time hours and can sign up for over time shifts. I worked from October 2018 to December 2018 and was a Chat representative so I only chatted with customers and did emails which is WAYYYY easier than being on the phones with them all day. I applied for them again this year but I did not pass the assessment which sucks and they are strict with that. This time around is great because the position is Work from home and its like $22/hour.

      Cons

      Only worked for two months Had to come in to work physically the location is way out in Sunset park, not a lot of transportation over there except for the R train

      avatar
      Uncommon Goods Response
      5y
      Thank you for submitting your feedback on your time with Uncommon Goods from 2018. We thank you for the contributions you provided and are grateful to hear from you again. As you noted, our Customer Service Team is currently working remotely due to the COVID-19 pandemic. Unfortunately, we are a seasonally based business model and cannot accommodate more shifts or longer duration as our demand isn’t quite the same as it is during the holiday season. However, we do hope to reach that point someday. As for perks and benefits for the seasonal team, I would love to hear your thoughts on some suggestions you may have as to what can be offered. We currently have a reward & recognition program for our top performers, attendance bonuses, and an end of season job fair to help our seasonal team find longer-term positions and opportunities. We also provide our team members a discount on all UG products. Please do email hr@uncommongoods.com if you have more suggestions on these thoughts and how we can better improve the experience.

      Explore other reviews about Uncommon Goods

      5.0
      Oct 29, 2025
      Anonymous freelancer
      Recommend
      CEO approval
      Business Outlook

      Pros

      The management is great and very supportive, pay is good and everyone works great as a team.

      Cons

      Only a temporary position as the bulk of their business is the last quarter of the year.

      avatar
      Uncommon Goods Response
      8mo
      Thank you for taking the time to share your experience with Uncommon Goods! We’re delighted to hear that you enjoyed your time with us and found our management team and work environment to be supportive and collaborative. You’re right - our busiest season is during the holidays, and we bring on many talented freelancers and seasonal team members to help us deliver great experiences for our customers during that time. We truly value the energy and contribution of everyone who joins us for the season and hope that the experience is rewarding and memorable. We appreciate your feedback and wish you the very best in your next opportunity!
      4.0
      May 13, 2026
      Stockkeeper
      Recommend
      CEO approval
      Business Outlook

      Pros

      Pays Good Supervisors are super nice

      Cons

      Bathroom stinks or are in horrible condition Sometime hire aggrieve and crazy ppl

      avatar
      Uncommon Goods Response
      1mo
      Thank you for taking the time to share your feedback. We're glad to hear that you had a positive experience with your supervisors and found our compensation competitive. We also appreciate your raising concerns about the condition of our restrooms. Providing a clean, safe, and comfortable workplace is important to us, and feedback like this helps us identify areas for improvement. As for your comments regarding coworkers, we recognize that every workplace brings together people with different personalities, backgrounds, and working styles. We strive to foster a respectful, inclusive environment where team members can work together professionally and feel supported. We wish you all the best and thank you for your contributions during your time with us.
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